There is a delivery charge of £6.00 per order on our standard delivery charge, and free of charge for orders over £250.00 for all orders in the United Kingom.
We now also offer a next day service within the United Kingdom too (next business day). Please note for next day delivery orders must be received by 12.00pm and weekends are not included.
We are now capable of shipping international. There is a standard delivery service charge which we use the relevant postal services within your country for smaller orders. All large orders shipping prices depend on total weight of the order. For any special services please contact us direct at firstname.lastname@example.org prior to placing your order
You have a right to cancel your order for any item purchased through our website with or without reason, under the distance selling regulations for refund. If you are unhappy with your purchase we accept unworn returns for replacement or refund within 7 days.
Our returns address is:
The Baseball Shop (Product Returns)
If any items are received damaged, replacement or part replacement will only be considered by the company with 10 days of dispatch.
Faulty returns must be sent back for inspection before a refund will be issued. If the product is found to have a defect you will be offered a refund or exchange (if available). Refunds will ONLY be given for damaged goods where no replacement product can be supplied. Damage due to normal wear and tear, misuse, alteration to the product, or negligence is not covered under our returns policy and refund will not be given.
Returned goods must be adequately sealed in original packaging.
Please ensure you ask for a certificate of posting as proof you have sent the package. Royal Mail do charge for issuing a certificate. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund. You are responsible for the item until we receive it therefore we suggest you return the parcel using Royal Mail Recorded (Signed For) Delivery or similar.
We will not refund the postage paid by the customer on unwanted returned items or sizing issues (so please contact us regarding sizing prior to ordering if you are unsure).